VISIONAPARTMENTS COVID-19 NOVEMBER UPDATE
Dear Guests and Partners,
As the global pandemic is still posing a threat, we would like to update you on the further steps that we are taking to ensure the safety of our guests and employees. This reflects many precautions ,that we have been taking since earlier this year and many ways in which we have been improving them, as well as new measures to safeguard your wellbeing.
In the upcoming days, more hand sanitizing stations will be implemented in all our locations. Our guests will have access to hand sanitizer in the common areas of our buildings.
All our guests are now contractually obligated to notify us if they have been infected with SARS-CoV-2. This is will allow us to isolate them, as well as those they were in contact with, to stop the disease from spreading, as early as possible.
Our cleaning staff has been instructed to pay special attention to potential infection sources in common areas (e.g. doorknobs and lift buttons) and clean them daily with disinfectant detergents.
In case you require additional cleaning products or other supplies, please contact our Customer Service Center.
Furthermore, whenever possible, we are suspending appointments and other planned activities that require our staff or third-party persons entering the apartment. If it’s not an option, tenants will be informed in advance. Most of our employees were advised to work from home and instructed to keep the face-to-face contact with clients to a minimum.
Our customer service is working as usual and is at your disposal 24/7. Call us or send an e-mail. Feel free to reach out to them if you have any questions or encounter any issues related to the current situation.
We continue to monitor the situation and follow the recommendations of the local authorities. Should you have any questions or concerns about the current policies, please consult the governmental websites below: