Anja Graf’s presentation at the Serviced Apartments Summit Americas
A great honor for VISIONAPARTMENTS: Founder, CEO and Chairwoman of VISIONAPARTMENTS, Anja Graf participated as a speaker and industry expert in the Serviced Apartments Summit. The conference took place on 9. – 10. April 2018 in New York and is one of the most important events of the serviced apartments sector.
It was the first time that VISIONAPARTMENTS presented at the Serviced Apartments Summit Americas. “The event was a great opportunity to meet with industry leaders worldwide. On our path to become increasingly global, creating such a network is extremely valuable. On the other hand side, we were able to teach others about our best practices, which was a great honor”, explains Anja Graf.
During her presentation, Anja pointed out the most challenging factors in the serviced apartments sector: the fast and effective furnishing of the apartments as well as personnel and check-in management. Furthermore, she talked about how to maximize the revenue and fill the booking gaps between the long-term stays. Another main point she touched upon was the property management system (PMS); as of now, there is not such system tailored to the serviced apartments industry in Europe. As a result of that, VISIONAPARTMENTS is developing its own PMS, which will be available on the market starting this year. Anja also explained how customers' expectations have developed in recent years. Today, corporate customers want a single point of contact for all bookings worldwide. To satisfy this demand, VISIONAPARTMENTS also acts as an agency and sells over 100,000 apartments in more than 580 business destinations worldwide on its website.
Contributing to this important event was a great experience, and VISIONAPARTMENTS is looking forward to sharing its industry knowledge and taking part in such events also in the future.