As the check-in process is fully contactless and there is no reception available on-site, completing the Self Check-In platform is necessary to verify your identity in accordance with our Terms and Conditions and legal requirements Upon receiving the required documents, we will send you an access code along with your apartment number. The access code will become active at 3 PM on the day of your arrival, granting you entry to the building, your apartment, and common areas accessible to all guests.
No additional check-out process is required. Simply vacate the apartment before 10 AM.
Luggage storage is not available in most of our buildings as there are no reception facilities. We recommend using external storage services such as radicalstorage.com to find nearby storage locations. In Bucharest, you can store your luggage at the reception desk (only during reception's working hours). In Basel, there is a possibility to rent a storage room in additional price 3.15 CHF per day. If you want to book it, please send an e-mail to [email protected].
We suggest that you pay using the payment link provided to you in the first message (after creating your booking). Payment links support card payments, Apple Pay and TWINT for our Swiss locations. We also accept bank transfers, but only under the condition that the bank transfer was made in more than 7 days before the invoice's due date. If the payment was made via bank transfer, it is required to send us the transaction confirmation to [email protected].
Early check-in/Late check-out is subject to availability. It costs €39 or CHF 42. This service must be confirmed in advance by our staff. To do so, please contact us at [email protected].
Booking options
Please note that additional mandatory charges may apply at the time of booking, such as city tax.